Terms of service
Terms of Service
Overview
This website is operated by Seapeng. Throughout the site, the terms “we,” “us” and “our” refer to Seapeng. Seapeng offers this website, including all information, tools, products and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting seapengs.com or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors and content contributors.
Please read these Terms carefully before accessing or using our website. If you do not agree to these Terms, you should not access the website or use our services.
1. Online Store Terms
By agreeing to these Terms, you represent that you are at least the age of majority in your state, province or country of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction while using the website.
You must not transmit viruses, malware or any destructive code. Any violation of these Terms may result in termination of your access to our services.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time, where permitted by law.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the website, service, product information or access to the website without our express written permission.
The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.
3. Accuracy of Information
We make reasonable efforts to provide accurate and up-to-date information on our website. However, we do not guarantee that all information on the site is complete, accurate, current or error-free.
Product descriptions, specifications, pricing, availability, shipping times and promotional information may change without notice. We reserve the right to correct errors, inaccuracies or omissions at any time, including after an order has been submitted.
4. Products, Pricing and Availability
Certain products may be available exclusively online and may have limited quantities. Product availability, pricing and descriptions are subject to change without notice.
We have made every effort to display product images and colors as accurately as possible. However, we cannot guarantee that your device display will show colors accurately.
We reserve the right to limit the sales of our products or services to any person, region or jurisdiction, where permitted by law. We may also limit order quantities or discontinue any product at any time.
5. Orders and Billing Information
We reserve the right to refuse, limit or cancel any order. This may include orders placed under the same customer account, payment method, billing address or shipping address.
If we change or cancel an order, we may attempt to notify you using the email address, billing address or phone number provided at the time the order was placed.
You agree to provide current, complete and accurate purchase, billing, shipping and account information for all purchases made on our website. You agree to promptly update your information so we can complete transactions and contact you when needed.
6. Shipping, Returns and Refunds
Shipping, returns, refunds and order cancellations are governed by our Shipping Policy and Return & Refund Policy. Please review those policies before placing an order.
Customers will only be charged once at most for shipping costs, including returns. We do not charge a restocking fee for eligible returns.
7. Optional Third-Party Tools
We may provide access to third-party tools or services that we do not monitor, control or manage.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind. Your use of optional third-party tools is at your own risk and subject to the terms of the relevant third-party provider.
8. Third-Party Links
Our website may contain links to third-party websites, services, payment providers, shipping tools, social platforms or marketplaces such as Amazon.
We are not responsible for the content, accuracy, privacy practices or policies of third-party websites. Please review third-party policies before using their websites or services.
9. User Comments, Reviews and Feedback
If you submit reviews, feedback, comments, photos, suggestions or other materials to us, you agree that we may use, edit, publish, translate, distribute or display those materials for business, marketing or service purposes, where permitted by law.
You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy or other personal or proprietary rights. You also agree that your submissions will not contain unlawful, abusive, misleading, obscene or harmful material.
10. Personal Information
Your submission of personal information through the website is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use and protect personal information.
11. Prohibited Uses
You are prohibited from using the site or its content:
- For any unlawful purpose.
- To violate any applicable laws, regulations or rights of others.
- To infringe upon our intellectual property rights or the rights of others.
- To submit false or misleading information.
- To upload or transmit viruses, malware or harmful code.
- To collect or track personal information of others without authorization.
- To spam, phish, scrape, crawl or interfere with the security of the website.
We reserve the right to terminate your use of the website or services for violating any prohibited use.
12. Disclaimer of Warranties
We do not guarantee that your use of the website or services will be uninterrupted, timely, secure or error-free.
Except as expressly stated by us, the website, products and services are provided “as is” and “as available,” without warranties of any kind, either express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement, to the fullest extent permitted by law.
13. Limitation of Liability
To the fullest extent permitted by law, Seapeng and its directors, employees, affiliates, partners, suppliers, service providers and licensors shall not be liable for any indirect, incidental, punitive, special or consequential damages arising from your use of the website, services or products.
Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, our liability will be limited to the maximum extent permitted by law.
14. Indemnification
You agree to indemnify, defend and hold harmless Seapeng and its affiliates, partners, officers, directors, employees, agents, contractors, suppliers and service providers from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.
15. Severability
If any provision of these Terms is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms. The remaining provisions will remain valid and enforceable.
16. Termination
These Terms are effective unless and until terminated by either you or us. You may stop using our website or services at any time.
If we believe you have failed to comply with these Terms, we may terminate or restrict your access to the website or services without notice, where permitted by law.
17. Entire Agreement
These Terms, together with any policies posted on our website, constitute the entire agreement between you and Seapeng regarding your use of the website and services.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
18. Governing Law
These Terms and any separate agreements for products or services shall be governed by applicable laws, without regard to conflict of law principles.
19. Changes to These Terms
We reserve the right to update, change or replace any part of these Terms by posting updates on this page. It is your responsibility to check this page periodically for changes.
Your continued use of the website after changes are posted means you accept the updated Terms.
20. Contact Information
Questions about these Terms of Service should be sent to us at:
Email: support@seapengs.com
Address: 3rd Floor, Building 1, Innovation Base, No. 99 Daxue Road, Tangjiawan Town, Zhuhai City, Guangdong Province, China, Postal Code: 519000