Privacy policy

Seapeng Privacy Policy

This Privacy Policy explains how Seapeng collects, uses, shares and protects personal information when you visit seapengs.com, place an order, contact our support team or use our online services.

1. Who We Are

Seapeng operates seapengs.com and sells tire pressure gauges, tire inflator gauges, air hose reels, garage inflation tools and related accessories. In this Privacy Policy, “Seapeng,” “we,” “us” and “our” refer to Seapeng and the team responsible for this website.

2. Information We Collect

We collect information that helps us process orders, provide customer support, improve our website and protect our customers and business.

  • Order and contact information: name, email address, phone number, billing address, shipping address, order details and customer service messages.
  • Payment information: payment method details needed to complete a purchase. Card payments are processed by third-party payment providers, and we do not store full credit card numbers on our own systems.
  • Account information: login details, saved addresses, order history and preferences if you create an account.
  • Website and device information: IP address, browser type, device type, pages viewed, referring pages, approximate location based on IP address and similar analytics data.
  • Marketing information: email subscription status, product interests and interactions with our emails or ads.

3. How We Use Information

We use personal information for the following purposes:

  • To process orders, payments, shipping, returns, refunds and warranty requests.
  • To provide customer support and respond to questions about products or orders.
  • To send order confirmations, shipping updates, service notices and other transaction messages.
  • To improve our products, website, customer experience, advertising and fraud prevention systems.
  • To send marketing emails or offers when permitted by law or when you have subscribed. You can unsubscribe at any time.
  • To protect the security of our website, prevent fraud and enforce our terms and policies.
  • To comply with applicable laws, tax, accounting, customs, shipping and regulatory requirements.

4. Cookies and Similar Technologies

We use cookies, pixels and similar technologies to keep the website working, remember preferences, analyze traffic, measure advertising performance and improve the shopping experience. You can control cookies through your browser settings. Some features may not work properly if cookies are disabled.

5. How We Share Information

We do not sell personal information for money. We may share information with trusted service providers and partners when needed to operate our business, including:

  • Payment processors, fraud prevention providers and checkout service providers.
  • Shipping carriers, warehouse partners and order fulfillment providers.
  • Email, customer support, analytics, advertising and website hosting providers.
  • Professional advisers, authorities or other parties when required by law or necessary to protect rights, safety and security.

These providers are expected to use personal information only for the services they provide to us, unless the law allows or requires otherwise.

6. International Transfers

Because we sell and support products internationally, your information may be processed in countries other than your own. When we transfer information, we take reasonable steps to protect it in accordance with this Privacy Policy and applicable law.

7. Data Retention

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including order records, warranty support, tax, accounting, legal, fraud prevention and business record requirements.

8. Your Choices and Rights

Depending on where you live, you may have the right to request access to, correction of, deletion of or restriction of certain personal information. You may also have the right to object to certain processing or request a copy of your information.

You can opt out of marketing emails by using the unsubscribe link in our emails or by contacting us. We may still send non-marketing messages related to orders, service, safety, warranty or account matters.

9. California and U.S. State Privacy Rights

If you are a resident of California or another U.S. state with consumer privacy laws, you may have additional rights regarding access, deletion, correction, portability and opting out of certain data sharing for targeted advertising. To make a request, contact us using the details below.

10. Children

Our website and products are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete it.

11. Security

We use reasonable technical, administrative and physical safeguards designed to protect personal information. No online service can guarantee complete security, so we encourage customers to use strong passwords and protect account credentials.

12. Third-Party Websites

Our website may link to third-party websites, including payment providers, shipping tools, social platforms and marketplaces such as Amazon. We are not responsible for the privacy practices or content of third-party websites. Please review their policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page and update the “Last updated” date above. Your continued use of the website after an update means you accept the revised policy.

14. Contact Us

If you have questions about this Privacy Policy or want to exercise a privacy right, please contact us:

Email: support@seapengs.com

Address: 3rd Floor, Building 1, Innovation Base, No. 99 Daxue Road, Tangjiawan Town, Zhuhai City, Guangdong Province, China, Postal Code: 519000